From the linked story:

Some of the drivers had been stuck in their cars for nearly seven hours without any food or water. So the staff of the Chick-fil-A decided to lend a helping hand.

“We cooked several hundred sandwiches and stood out on both sides of 280 and handed out the sandwiches to anyone we could get to – as long as we had food to give out.”

The staffers braved the falling snow and ice, slipping and sliding, as they offered hot juicy chicken breasts tucked between two buttered buns. And Chick-fil-A refused to take a single penny for their sandwiches.

The meal was a gift – no strings attached.

For the frozen drivers, it was manna from heaven.

“They were very excited and extremely thankful,” she said. “People were thankful to get something to put in their stomachs.”

Audrey said they were especially surprised that the sandwiches were free. Why not make some extra money during the storm? It’s not like anyone could go to another restaurant. Chick-fil-A had a captive crowd of hungry customers. So why did they give away their food?

“This company is based on taking care of people and loving people before you’re worried about money or profit,” Audrey told me. “We were just trying to follow the model that we’ve all worked under for so long and the model that we’ve come to love. There was really nothing else we could have done but try to help people any way we could.”

Haters, clearly.