Gawker tells the story of Liberty Bottleworks, a Yakima company that got a vicious review on Facebook from a customer. The CEO didn’t let it go. Look:
This thing went viral. Result: Liberty Bottleworks was inundated with orders from supportive customers. I am this morning assessing my metal bottle needs, and trying to find a reason to order something from Liberty, because awesomeness. Check out Liberty’s website, and support them if you can. Companies like this deserve our business.