Just got back from Christmas shopping in Baton Rouge all day. While I was away, I received the following communication from my wife:

A little while ago I got a call from somebody in the president of AT&T’s office. His name was Tom, and he couldn’t have been nicer. Somebody had sent him your blog post, and he was afraid that whoever answered was going to bite his head off. He’s my new best friend, and I told him he was lucky my husband was away for the day. He told me he was going to make it right, and he did. We now have wi-fi, thanks to the great Tom Jordan, his lovely sidekick Betsy, and the hands-on assistance of Paul Stewart, who was super-fun.

You are going to write a blog post telling your readers what happened, and you are going to use the names of the AT&T people who helped us. They were great. And you are going to be nice about it, and not say another ugly word. You are not going to be a sore winner. That’s my message to you.

She means it too. I hear and obey, as I inform you of this happy outcome via my new and working wi-fi.